Cancellations and updates
Updated April 29, 2020
Due to the health risks of COVID-19 and mandatory closings and cancellations in our area, our spring events have been modified as indicated below. In the meantime, we are available by phone, so you are welcome to call the showroom and leave a message. Someone will return your call typically within 24 hours.
- Spring pond seminars cancelled
- Showroom opening postponed until further notice
Here’s what you can do now
If you need to purchase supplies: call our showroom at (732) 566-1600. You can place your order over the phone and we will package items and leave them for you outside the door. We’re also available for questions and guidance. You can send us photos or show us your pond via video chat so we can help you make assessments.
If you want to purchase fish or plants: call our showroom at (732) 566-1600 to schedule a video appointment. We will show you what we have in stock, then schedule a time for curbside pickup of your chosen items.
If you need pond service or landscape maintenance: we’re still providing outdoor services. Our professionals will work outside and maintain a safe distance from you and your family. (Read more about our precautions below.) Call us to schedule an appointment.
If you’re interested in a consultation: we’re still holding consultations if you’re comfortable meeting with us one-on-one. We take all recommended precautions, including hand-washing and maintaining a safe distance. We are also available for video consultations. Call (732) 566-1600 to schedule.
If you want to stay in the loop: join our email list and we will send updates along with interesting reading, product sales and other relevant information approximately every other week. Sign up here.
We will post updates to events and services as the situation evolves.
How We’re Working To Keep Everyone Safe
When we visit your home for outdoor work, we take all possible precautions to maintain the health and safety of our employees as well as of you and your family. Here’s what you can expect:
- All workers are required to wear a face covering.
- Only one person is allowed in our trucks at a time.
- Trucks are wiped down and sterilized after each job.
- Employees who must visit the showroom for supplies are staggered in and out so that there is minimal contact with others.
- Workers maintain an appropriate distance (at least 6 feet) from each other and from you and your household members at all times.
If you have questions or concerns, call and leave a message. Someone will return your call promptly.